Refund Policy

Refund Policy of A2Z Migrations

A2Z Migrations completely different from other software with its flexible money back policy. The customer satisfaction is the main goal of the A2Z Migrations. So we works according to the needs of the customer and provides the best services to the users. In case our product not working properly you can directly contact to technical team and they will provide you the support within 24 hours. If they are unable to resolve the issues of the customer, then you will get your money back according to the company's 30 days refund policy.

A2Z Migrations refund policy work

When you claim to back your money, you need to provide a valid reason or provide evidence that our product is showing an error or is not working properly. Without proof, you will not be able to apply for a refund.

  1. Once you face any problem with our product, you can contact our technical support team directly. We will take every query very seriously and patiently and we will analyze and evaluate your query and solve it as soon as possible. But if we cannot fix the problem, then we will refund your money.
  2. If the user able to use the demo version and then purchase the product but the activation key not working on that time user can contact the support team or get the money back.
  3. Refunds will applicable when you send a question to our technical team, but you did not receive any response from our support team within 24 hours.

In the given case the refund will not applicable

  1. If the user is unable to use our applications, in this case we will provide customer support.
  2. If the user cannot migrate the file, then our technical team provides support through chat or remote evaluation as per the customer's permission.
  3. If a customer purchase our software without using free demo version, the refund will not applicable.
  4. If the client has a corrupted file and successfully recover or migrate 40% of data then the refund will not be given.
  5. If our software is not able to do what you want to do and likewise, no other software in the market can do the same process, refund can not be given. But if other similar application processes execute, the refund will be applicable only in that case.
  6. If the license processing is delayed: If you buy the software and you are not getting the license key. In this case the refund will not applicable.
  7. Refunds will not be given after 30 days of purchase of your application.
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